Small business

CRM software that turns enquiries into repeat customers

Customer Relationship Management

  • Leads and pipeline
  • Customer history
  • SMS and email
Works online and offline.
CRM dashboard

The problems CRM solves

Leads go cold

Follow-ups live in notebooks and chats, so opportunities slip.

No customer history

Staff cannot see what a customer bought or asked for before.

Teams work in silos

Sales, stock and accounts never see the same customer.

What you can do with CRM

01

Never lose a lead

Track every enquiry from first contact to closed sale.

  • Contacts and leads on one record
  • Pipeline stages from enquiry to sale
  • Follow-up reminders
Never lose a lead
02

Know every customer

See everything a customer has bought, asked for and paid.

  • Purchase history on the customer record
  • Quotations, invoices and receipts linked
  • Notes and activity timeline
Know every customer
03

Reach customers where they read

Message customers without leaving their record.

  • SMS and email from the record
  • Templates for common messages
  • Bulk messages to a customer group
Reach customers where they read

Everything in CRM

Features and modules come from the plans below. Some features are add-ons in certain plans.

The feature list for CRM is being prepared. Book a demo to see it working.

Why businesses choose CRM

Win repeat business

Follow up on time, every time.

One view of the customer

Sales, stock and accounts share the record.

Faster response

Everything about a customer is one click away.

Up and running in three steps

Tell us about your business

We set up Norakle around your products, branches and team.

Load your data

Bring in opening balances and start recording.

See the difference

Dashboards and reports show where you stand, every day.

CRM pricing

Pricing is tailored to your setup. Prices show in naira for visitors in Nigeria and in dollars elsewhere.

Pricing for CRM is tailored to your setup.

Tell us what you need and we will send a clear quote.

CRM FAQs

Can I send SMS from the CRM?

Yes. Send SMS and email from inside the customer record.

How much does CRM cost?

Pricing for CRM is tailored to your setup. Tell us what you need and we will send a clear quote.

Can I try it before I pay?

Yes. Start a free trial, then choose the plan that fits your business.

Does it work without internet?

Yes. Norakle works online and offline, and syncs when the connection returns.

Can it be customised for my business?

Yes. Fields, reports and workflows can be tailored, and larger customisations are quoted separately.

See CRM working on your own business.