Norakle CRM is a platform that connects your different departments, from marketing to sales to customer service, and organizes thier notes, activities, and metrics into one cohesive system. Every user has easy, direct access to the real-time clients data they need. This not only allows for parallelled coordination across teams and departments, but also makes it possible for businesses to provide their customers with something extra ordinary: personalize, one-to-one customer journeys.
Completing a sale is never as easy as just getting a customer to agree to commit. Along with the surface detail of any sale, there are hundreds of of smaller tasks that must be completed in order for everything to function properly. Forms need to be filled out, reports need to be sent, legal issues need to be addressed-these ancilliary chores are a time-consuming yet vital aspect of the sales process.
Norakle CRM makes it possible to for any employee to provide the same high level of service, by having access to the same customer data. After all, even if your customer have a single, main point of contact, there's a good chance that at some point that conntact may not be available, and the customer may be forced to have to work with some new.
Your time is valuable, but so is your customers time. And, should your customers experience a problem that needs resolution, they're going to be unhappy unless that problem can be taken care of quickly. With Norakle CRM, as soon as a customer contacts your company, your representatives will be able to retrieve all available activity concerning past purchases, preferences, and anything else that might assist them in finding a solution.
The more you know about your customers, the better you will be able to provide them with the kind of positive experience that really pays off. With Norakle CRM, everything that they do, and every interaction they have with your organization, will be identified, documented and recorded.
Miscalculated data should not be the reason you cannot succeed. With Norakle CRM, this is no longer a possibility. This system store information in one place which leads to improved analyzing of the data as a whole. Easily integrated with different tools or plugins, you have the ability to generate automatic reports to maximize your time.
Automatically stored communication allows you to view emails, calendar and phone call details in one easily accessible place. Add that to the ability for multiple teams to access the same information, and the amount of achievable progress simply skyrockets. Sales, marketing and customer service teams can share valuable information about clients to continue to funnel down the pipeline to get the desired results of closing a sale, knowledge of new products, or excellent customer service.